FAQs

Frequently Asked Questions

My Yarn & Handwovens

Is all of your yarn made of natural fibers?

I predominantly use natural fibre produced in Australia from farms where the animals are treated humanely and with respect. Some art yarns may contain small amounts of synthetic fibres such as Angelina sparkle to add, well, sparkle. All yarns have their contents clearly labelled on their product pages.

What are your Handwovens made of?
The materials used for each item can be found listed alongside the product. I typically use organic cottons and linens along with my own handspun yarns and commercially milled Alpaca, silk and wool fibres. I do not normally dye millspun yarns instead choosing from colours stocked by the supplier to keep my products consistent over time. While I endeavour to mostly use Australian yarns some yarn is sourced from the US, Italy and Lithuania and has traceable origins. 

Are all of your handspun yarns naturally dyed?

No, I use both natural and acid dyes to give you the best varieties of color. All naturally dyed yarns are labeled "Naturally Dyed" on the website. 

What equipment do you use to produce your yarns and woven goods?
My handspun yarn is produced on spinning wheels. Specifically, I use a kromski polonaise, majacraft aura or schacht matchless spinning wheel along with a Woolee Ann espinner when I have very large quantities to produce in a smaller time frame.
My handwoven items are produced by hand on a Finlandia 10 shaft countermarch floor loom or on an 8 shaft Ashford table loom. Depending on the item it is then either hemmed by hand or with a sewing machine. 

Why choose handspun or handwoven?

Choosing handspun or handwoven not only allows you to support small family run farms and mills but it's also very luxurious. I pick fine fibres and make unique blends to produce long lasting heirloom quality products. If you choose to purchase an art yarn these are one of a kind and cannot be replicated by a mill so provide wonderful and unique embellishments to your projects.

Can you wind my yarn into a ball?

Yes, I'm happy to! Once you’re ready to check out, head to the ball winding shop listing and add your skein quantity to your cart. We’ll wind your yarn into a tidy ball that’s ready to be used for your next project, with no tangling or extra time spent on your end. Please note, wound yarn is not eligible for returns or exchanges.

What can I make with your yarn?

Anything your heart desires! My yarn is perfect for knitting, weaving, and crochet projects. You can even use it to adorn gifts but you don’t have to limit yourself to those methods!  Whatever you make, we’d love to see it! Tag me on Instagram @thisdarlinghome so I can celebrate your creative ideas and accomplishments.

 

SHIPPING AND POLICIES

How quickly can I get my yarn?

I normally post on Monday, Wednesdays and Fridays. Delivery speed can vary based on the shipping method you choose at checkout. 

Do you ship internationally?

Yes! I'm happy to offer worldwide shipping.

This Darling Home is not responsible for lost mail or non-delivery due to unclaimed packages. Please keep an eye out for notification from your postal service or contact them if you suspect your package is being held for customs purposes. Unfortunately, international customs processing can delay packages without warning — patience is sometimes required. 

Postage on returned international packages is not refundable.

Potential additional fees such as taxes or customs are the responsibility of the customer. 

Please note there are longer than normal shipping times due to COVID. I cannot guarantee delivery by a certain date.

What is your return policy?

If your items arrive damaged, please email me ASAP to report the issue. I’ll sort it out! Otherwise, you may exchange unwound, unused yarn for a refund within 45 days of purchase. Shipping will not be refunded.

 

WHERE TO SHOP, EDUCATION, AND COLLABORATIONS

Do you have a retail shop?

I don't have a retail store however you may visit my studio by appointment for spinning lessons or to browse yarn and woven items in person. 

Do you offer educational opportunities?

Yes! If you’re just starting out, you can learn to spin with me on one of my wheels or on your own in my studio in Ma Ma Creek, QLD. Please contact me for further information and to book your lesson.

Can you collaborate with me or my business on a project?

If you're interested in working together, let's chat! I love collaborating with pattern designers, local yarn stores, and other creatives.  Simply reach out via my contact page to start the conversation 

Still have questions? Reach out via our contact page!